|
Completed Projects
Transitions in Organizational Design: A Study of Product Line Management Implementation
The important question of whether organizational change should be implemented through an incremental approach or a more rapid, discontinuous approach has received much attention but no clear answer in the organizational literature. This project addressed the question of what approach to change is more effective by studying the implementation of product line (service line) management in private-sector general hospitals. The key findings are: 1) as perceived by nurses and therapists, product line management is less effective than traditional hospital organization, and 2) in implementing product line management, a discontinuous approach, where the organization transforms directly from a traditional structure to a product line divisional structure, is more effective than an incremental approach in which the organization transforms from a traditional to a product line divisional structure by implementing the change through several incremental structures.
Co-principal investigators are Martin Charns and Gary Young. The project was funded by the National Science Foundation (NSF).
|
